What we do, and what it changed.

Problem

A Miami real-estate developer was losing hours every week chasing reviewer comments across half a dozen Miami-Dade permits. Manual logins, copy-paste into spreadsheets, responses drafted by hand. Comments slipped through. Deadlines slipped after them.

What I built

An agent now checks the permit system every business hour. It catches every change, drafts the response to the reviewer, and sends three emails: an instant alert when a comment lands, a morning briefing, and an evening digest. One dashboard shows every permit on a single screen and updates after every check. If one AI service slows down, it switches to a backup automatically, so it never goes dark. A board shows whose turn it is to act, and the full reviewer conversation opens right on the page.

Problem

A rigging-and-cable distributor built every quote by hand, one emailed request at a time, across thousands of products. Wire rope, cable, chain, and hardware come in dozens of variations, and customers send abbreviations, typos, names in more than one language, and phone photos with the formatting mangled. The team was losing deals to faster competitors.

What I built

The agent reads each request line by line, whether it arrives as text, a PDF, a spreadsheet, or a photo of a handwritten form, and matches every line to the right product. It prices against the company's own cost and last-paid floor, checks live stock across the warehouses, and a second pass catches contradictions before they reach a customer. A rep reviews and sends from the email. Behind that, it keeps learning from every sale and watches its own health hour by hour.

Problem

The same rigging-and-cable distributor ran its business on a 1990s ordering system. Green-screen, brittle, and nobody left who wanted to touch it. The usual fix is a year-long rip-and-replace that risks the whole operation going dark. Meanwhile freight was priced by hand and product paperwork was assembled order by order.

What I built

Instead of a big-bang rebuild, the old system gets replaced one screen at a time, each new piece running next to the old one until it is trusted. Along the way the rest got automated too: freight is now priced across four carriers so the cheapest route wins on every order, and the product paperwork for each order is matched and emailed overnight without anyone touching it. All of it runs on the company's own data and was handed over, documented and clean.

Problem

A financial services firm had no real view into what was happening inside their 200-plus mailboxes. Hidden forwarding rules, the kind that quietly copy every CFO message to a personal Gmail, slip past the built-in security. Nobody had ever looked.

What I built

InboxWatch checked every mailbox for danger signs without reading the actual emails: a hundred checks per inbox across ten threat types. Forty-seven hidden forwarding rules surfaced in the first pass. One had been copying invoices and signed contracts to an outside address for the better part of a year. We shut it off the same hour and kept the paper trail an auditor would ask for.

Problem

A Florida aerospace manufacturer had sensitive contract information moving through email, customer portals, their ordering system, and Dropbox. Their next contract required the security paperwork a defense contract demands (CMMC), at Level 1. That meant 17 specific safeguards, and they had nothing written down to prove they had any of them.

What I built

A complete Level 1 package: a review of where they stood against all 17 safeguards, five plain-English policies anyone can read, a written security plan ready to file, a fix-it list that tracks proof as each item is handled, and a fillable scoring worksheet for the government's contractor portal (SPRS). Every policy reflects how the team actually works. Thirty days of support after delivery to walk through the submission and answer questions during rollout.